Shipping & Payment Conditions

Calculation of the delivery date

The deadline for delivery begins with payment in advance on the day after the payment order has been issued to the transferring bank or other payment methods the day after the conclusion of the contract and ends on the last day of the period. If the last day of the period falls on a Saturday,Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.

Delivery times

With each article you will find a maximum indication of the delivery days within Germany.
Of course, we are happy to deliver your order sooner, if the order situation allows. The quality of our work, however, always has priority!

Delivery times abroad
In the following list you will find the delivery times for shipping to other countries, which you have to add to the delivery time specified for the respective article.

EU countries: Up to 5 working days
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, France, United Kingdom Italy, Spain, Cyprus.

Other European countries: Up to 8 working days
Liechtenstein, Monaco, Switzerland, Iceland, Norway, Albania, Andorra, Bosnia and Herzegovina, Macedonia, Montenegro, San Marino, Serbia, Vatican City, Belarus, Ukraine, Georgia, Gibraltar, Moldova, Greenland, Faroe Islands.

Rest of the world: Up to 30 working days

If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you.In this case, the total delivery time applies to the goods shipment, which applies to the item in your order with the longest delivery time.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Shipping costs

We deliver free of charge:
To the European Union: From a purchase value of 150.00 euros gross (126.05 euros net)
To all other countries: From a purchase value of 300.00 euros gross (252.10 net)
Upgrade to shipping with DHL Express: The price is calculated according to delivery zone.

For an order value below the above shipping allowances, we charge a minimum quantity flat rate including packaging and insured shipping to:

Germany: 5,95 Euro gross (5,00 Euro net)
Other European Union: 15,00 Euro gross (12,60 Euro net)
To all other countries: 19,95 Euro netto / 22,94 CHF / 25,93 USD

Delivery is done by DHL, Deutsche Post and UPS.

In the case of a shipment to the non-EU foreign countries, the calculation of the German value added tax does not apply according to § 4 para. 1 a UStG. You will therefore receive an invoice for the net value of the goods. For deliveries to non-EU countries, additional costs may arise in individual cases, which we are not responsible for and which you are responsible for. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

Payment options

Through our contractual partner PayPal Plus, the following payment options are available for you to pay for your order:

Payment in advance
Transfer the invoice amount to our bank account within 7 days, stating the purpose. We will inform you separately about our bank details and the purpose of the transfer as part of the order processing by email.

Payment with credit card
Pay conveniently, easily and securely with your credit card. We accept VISA and MasterCard. When ordering, in addition to your credit card company, we will need the card number, validity and check digit of your card. The purchase amount will be transferred immediately to our bank account. This will help you get your goods faster.

Payment by PayPal
The payment method PayPal allows you to pay securely, easily and quickly in online shops. The purchase amount will be transferred immediately to our bank account. This will help you get your goods faster. Prerequisite for the paymentwith PayPal is a free account registered with PayPal. Further information about PayPal and the possibility to registercan be found at http://www.paypal.com.

Please take into account that the production of your ordered items (except for stock items and Sale% items) can only take place after payment has been received.
You can view the status of your order at any time in your customer account.

For selected registered business customers, we offer payment by invoice
To unlock this payment option for your company, please contact us. After our approval, you will be able to pay by invoice for every order process. Thus, you will receive the goods and then pay. All necessary information can be found in your invoice.