Shipping & payment conditions

The deadline for delivery begins with payment in advance on the day after the payment order has been issued to the transferring bank or other payment methods the day after the conclusion of the contract and ends on the last day of the period. If the last day of the period falls on a Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.

We will ship items in stock within 1-3 working days. For all other articles we need 10-20 working days for the production depending on order situation, customer request, quantity and execution. Please ask us for the expected delivery date before your order. Of course, we are happy to deliver your order sooner, if the order situation allows. The quality of our work, however, always has priority!

You will receive an automatic shipping confirmation by e-mail as soon as your shipment leaves our factory. Please plan the following additional delivery times between this shipping confirmation and the postal delivery:


Germany: 1-2 working days
Europe: 2-8 working days
Rest of world: 5-20 working days

Shipping

We deliver free of charge:
To the European Union: From a purchase value of 150.00 euros gross (126.05 euros net)
To all other countries: From a purchase value of 300.00 euros gross (252.10 net)

For an order value below the above shipping allowances, we charge a minimum quantity flat rate including
packaging and insured shipping to:

Germany: 10,00 Euro gross (8,40 Euro net)
Other European Union: 20,00 Euro gross (16,81 Euro net)
To all other countries: 30,00 Euro (25,21 Euro net)

Delivery is by parcel service.
If we deliver your order for technical reasons in several parts, we calculate the shipping cost of course only once.

In the case of a shipment to the non-EU foreign countries, the calculation of the German value added tax does not apply according to § 4 para. 1 a UStG. You will therefore receive an invoice for the net value of the goods. In addition, additional taxes or costs (such as customs duties) are incurred as part of your order, which are not deducted from us or invoiced by us, but are payable directly by you to the relevant customs or tax authorities. For details please contact these authorities.


Payment options

Through our contractual partner PayPal Plus, the following payment options are available for you to pay for your order:

Payment in advance
After receiving the order confirmation and the invoice number contained therein you can pay your order in advance.
Once the purchase price has been received on our account, the goods will be shipped to you.

Payment with credit card
Pay conveniently, easily and securely with your credit card. We accept VISA and MasterCard. When ordering, in addition to your credit card company, we will need the card number, validity and check digit of your card. The purchase amount will be transferred immediately to our bank account. This will help you get your goods faster.

Payment by PayPal
The payment method PayPal allows you to pay securely, easily and quickly in online shops. The purchase amount will be transferred immediately to our bank account. This will help you get your goods faster. Prerequisite for the paymentwith PayPal is a free account registered with PayPal. Further information about PayPal and the possibility to registercan be found at http://www.paypal.com.

Please take into account that the production of your ordered items (except for stock items and Sale% items) can only take place after payment has been received.
You can view the status of your order at any time in your customer account.

For selected registered business customers, we offer payment by invoice
To unlock this payment option for your company, please contact us. After our approval, you will be able to pay by invoice for every order process. Thus, you will receive the goods and then pay. All necessary information can be found in your sent bill.